Senior Field Service Technician (m/w/d)
Core
Senior Field Service Technician for HUSQVARNA Forest & Garden solutions, providing on-site support, training, and troubleshooting for robotics systems (e.g., robotic mowers) in Central and Northern Germany.
Role type
Senior Field Service Technician (Robotics)
Builds
HUSQVARNA Forest & Garden robotic solutions
Domain
Consumer Robotics / Outdoor Power Equipment
Deliverable
physical/clinical work
Required skills
Technical service experience, robotics or complex electronics, diagnostic and troubleshooting skills, training and workshop delivery, customer escalation management, Class B driver's license
Preferred skills
Central residence in sales territory, high travel readiness (up to 80%)
Technologies
CRM systems, robotic systems
Responsibilities
Conduct hands-on training and workshops for partners on robot diagnostics, perform on-site visits for escalated cases and expert diagnostics, provide technical consultation via phone and email, document all activities in CRM, collaborate with Technical Support and Product Management.
Seniority
Senior, hands-on IC
