Digital P&O Leader: P&O Data Operations
Core
Leading a team of P&O Representatives to drive digital HR transformation, automation, and continuous improvement in service delivery and process excellence.
Role type
Senior People Operations Leader (P&O Data Operations)
Builds
Optimized HR service delivery workflows, automated processes, and improved HRIS solutions (Workday)
Domain
Human Resources / Digital Transformation / Process Excellence
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Workday expertise, process improvement, team leadership, stakeholder management, data analytics, AI tool integration, change management
Preferred skills
HCM, time management, contract administration, contingent worker management, compensation administration
Technologies
Workday, HRIS, AI tools
Responsibilities
Coordinate team workload and resolve complex service issues; drive continuous improvement initiatives leveraging automation and AI; act as a partner between P&O, IT, and HRIS to optimize Workday solutions; monitor service performance using KPIs and dashboards; lead the team through organizational changes; build relationships with Global Process Owners and local P&O teams
Seniority
Senior, hands-on IC with team leadership