Product Sales Support Specialist (m/f/d)
Core
Provide general technical and commercial support to external and internal customers, including field product specialists and sales managers, while proactively selling the assigned product portfolio.
Role type
Product Sales Support Specialist
Builds
Product portfolio sales and customer support for life sciences and advanced technology industries
Domain
Life sciences, biotechnology, chemical, and materials science
Deliverable
product features
Required skills
Fluent business-level English, Fluent Slovenian, SAP proficiency, Bachelor's degree, Sales or product support experience
Preferred skills
Chemistry or biochemistry background, Knowledge of laboratory products, Experience with other ERP/CRM systems, Knowledge of biopharmaceutical environment
Technologies
SAP, Qlik View, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Respond to technical questions related to products and applications, Prepare and follow up on quotations, Proactively sell the assigned product portfolio, Cross-sell products from other product lines, Manage customer complaints, Send samples and tender documentation, Update product information in the ERP system, Monitor assigned product portfolio using Qlik View
Seniority
Individual Contributor