Claims Assessor
Core
Manage a portfolio of income protection claims cases, arranging treatment and providing telephony support to help customers during difficult times.
Role type
Claims Assessor (Claims Case Manager)
Builds
Income protection claims outcomes for employers and employees
Domain
Insurance / Income Protection
Deliverable
client delivery
Required skills
telephony communication, decision-making, planning and organization, resilience, adaptability
Responsibilities
manage a portfolio of claims cases, arrange treatment, provide telephony support, support customers through financial stress or long-term absence
Seniority
Entry-level to Junior
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