Product Manager – Digital Self-Service, Claims & Telematics
Core
Own and improve digital customer journeys for post-purchase experiences, specifically self-service, claims, and telematics-driven engagement.
Role type
Product Manager (Digital Self-Service, Claims & Telematics)
Builds
Digital self-service journeys, claims processing flows, and telematics engagement features for insurance customers.
Domain
Insurance / Fintech / Digital Customer Experience
Deliverable
product features
Required skills
Product strategy, rapid prototyping, A/B testing, AI tool utilization, data analysis, stakeholder management, roadmap ownership, experimentation design, customer journey mapping, agile delivery
Preferred skills
Experience with claims or post-purchase journeys, behavioral nudges, mobile product development, telematics integration
Technologies
GenAI, experimentation platforms, analytics tools
Responsibilities
Move ideas from concept to working prototype and ship A/B tests, own product strategy and roadmap for digital journeys, work with engineering and design to ship improvements, simplify workflows using AI and automation, prioritize impact over volume in feature delivery
Seniority
Mid-Senior, hands-on IC