Head of Digital Distribution
Core
Define and lead the strategy, design, and delivery of digital products enabling online insurance distribution and low-touch client servicing.
Role type
Head of Digital Distribution (Senior Leadership)
Builds
Scalable digital journeys for online sales, self-service, and embedded insurance distribution.
Domain
Insurance / Digital Product Management
Deliverable
product features
Required skills
Digital product strategy, team leadership, digital transformation, API ecosystem integration, UX/UI optimization, data-driven experimentation, product lifecycle management, regulatory compliance, commercial outcome alignment.
Preferred skills
Insurance industry experience, risk and regulatory knowledge, embedded insurance models.
Technologies
Carrier APIs, digital trading platforms, third-party ecosystems, agile methodologies, A/B testing tools.
Responsibilities
Define and execute digital product strategy for online distribution and embedded insurance; drive shift to hybrid/digital-first models; own end-to-end digital sales funnels; optimize conversion rates via UX and journey simplification; leverage data and experimentation for performance optimization; develop and scale digital servicing capabilities; reduce manual intervention through automation; ensure seamless integration between digital and broker-assisted channels; lead the end-to-end product lifecycle; define and prioritize product roadmaps; build and lead a high-performing team of digital product managers.
Seniority
Senior, hands-on IC with significant leadership experience
