Digital Product Manager - Consumer Channels
Core
Drive strategy, roadmap, and performance for the consumer digital experience (SL.com) for an auto glass company, focusing on direct-pay and insurance customers from quote to service resolution.
Role type
Senior Digital Product Manager (Consumer Channels)
Builds
Consumer-facing digital journey, quote, scheduling, and coverage tools
Domain
Automotive / Auto Glass / Consumer Digital
Deliverable
product features
Required skills
Product strategy, consumer funnel optimization, AI product lifecycle fluency, digital analytics, cross-functional leadership, experimentation
Preferred skills
AI-enabled product capabilities, internal associate-facing digital tools, product analytics, journey mapping, APIs
Technologies
Salesforce, Quantum Metric, Heap, Amplitude, FullStory, Mixpanel, Claude, ChatGPT, Cursor, Lovable, Granola
Responsibilities
Define and manage product strategy and roadmap for consumer digital experience; Translate customer needs into product problems; Improve conversion and end-to-end customer journey; Identify AI use cases for customer outcomes; Align stakeholders and facilitate decision-making
Seniority
Senior, hands-on IC