Order Management Administrator
Core
Assist with customer orders and coordinate with cross-functional teams to ensure smooth order fulfilment.
Role type
Order Management Administrator
Builds
Customer order fulfilment and billing processes
Domain
IT Services / Order Management
Required skills
Order processing, Invoice processing, Order tracking, System data entry, Quality checks, Billing verification, Stakeholder communication, Contract compliance
Preferred skills
Order management software familiarity, Global IT services experience, Microsoft Excel proficiency
Responsibilities
Reviews and processes orders ensuring compliance, Tracks and reports order status to sales teams, Enters orders into systems and tracks progress, Generates invoices based on approved orders, Verifies billing information and addresses discrepancies, Communicates order status to customers and stakeholders, Updates customer profiles and system information, Conducts quality checks on orders
Seniority
Entry-level / Junior
