(Senior) Client Manager Managed Services (m/w/d)
Core
Drive new business and renewals for managed services through overlay sales, customer management, and service concept development.
Role type
Senior Client Manager (Managed Services)
Builds
Service pipelines, service concepts, and commercial proposals for IT managed services.
Domain
IT Services / Managed Services
Required skills
Overlay sales, customer relationship management, contract negotiation, service concept development, service calculation, cross-functional collaboration
Preferred skills
ITIL certification, structured project management
Technologies
ITIL, Managed Services platforms
Responsibilities
Lead overlay sales initiatives with Specialized Sales teams, manage full customer lifecycle from acquisition to contract closure, develop service pipelines and concepts, prepare service and commercial approvals, calculate service margins for tenders.
Seniority
Senior, hands-on IC
