Principal Marketing Specialist, CXC Briefing Advisor
Core
Lead the strategy, operations, and end-to-end execution of executive customer engagements and the London Client Experience Centre (CXC) programme to strengthen C-suite relationships and accelerate business outcomes.
Role type
Senior team lead, Principal Marketing Specialist (Executive Briefing & CXC Programme Management)
Builds
Executive briefing experiences, client engagement programmes, and high-stakes customer interactions
Domain
Professional Services / Technology / Client Experience Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Executive briefing programme management, C-suite audience engagement, team leadership and mentoring, budget management, vendor management, strategic planning, project management, CRM proficiency, financial acumen
Preferred skills
Technology portfolio knowledge, matrixed environment navigation, public relations coordination, advanced presentation skills
Technologies
Salesforce, Microsoft 365 (PowerPoint, Teams, Excel)
Responsibilities
Own the full executive briefing lifecycle from discovery to post-engagement reporting; consult with sales and account teams to develop briefing strategies; lead and mentor briefing staff and vendors; oversee content quality and presentation standards; manage the briefing management system and CXC budget; align internal organizations and external alliances to support CXC strategy; capture and report on engagement outcomes and KPIs.
Seniority
Senior, hands-on IC with team lead responsibilities
