Adv. Eng. I, Infra Run & Stability
Core
Develop technical solutions and customize the ServiceNow platform to support IT Service Management initiatives for the Technology organization and internal departments.
Role type
Mid-level ServiceNow Platform Engineer
Builds
Customized ServiceNow modules and applications for ITSM processes
Domain
Enterprise IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
JavaScript, ServiceNow customization, Web Services, UML modeling, relational database design, software development methodologies
Preferred skills
AJAX, CSS, HTML, DHTML, XSL, LDAP, SSO, MID Server, Orchestration, third-party software integrations
Technologies
ServiceNow, JavaScript, AJAX, CSS, HTML, DHTML, XSL, Web Services, LDAP, SOAP, HTTP, MID Server, Orchestration
Responsibilities
Complete technical analysis, building, unit testing, QA, system testing, and implementation; Customize ServiceNow applications; Perform quality assurance tests on other developers' work; Support user acceptance testing; Provide on-call support; Facilitate rollout of new applications; Identify system deficiencies and recommend solutions
Seniority
Mid-level, hands-on IC
