Appliance Installation Coordinator
Core
Coordinate appliance installation schedules, manage work orders, and serve as the primary point of contact for customers regarding delivery and installation services.
Role type
Installation Coordinator
Builds
Installation schedules and customer service workflows
Domain
Home improvement and appliance retail
Deliverable
product features
Required skills
installation coordination, work order management, customer relationship management, scheduling, product knowledge, Microsoft Office proficiency
Responsibilities
Develop and maintain relationships with assigned customers, collaborate with sales teams to understand requirements, review and modify work orders for accuracy, contact customers for scheduling pre-site visits, delivery, and installation, update installation calendars, track installations by product type, process returns and rescheduled appointments, provide pricing for services