Patient Access Representative - Primary Care
Core
Front-line support for primary care departments, managing patient check-in, registration, appointment scheduling, and financial collections.
Role type
Patient Access Representative
Builds
Patient visit workflows and appointment schedules
Domain
Healthcare / Primary Care
Required skills
Patient registration, Insurance verification, Appointment scheduling, Financial collection, Medical record maintenance, Regulatory form completion
Preferred skills
Kiosk support, Referral processing, Pre-certification assistance
Technologies
Kiosk systems, Electronic Health Records (EHR)
Responsibilities
Greet and register incoming patients, Verify patient demographics and insurance, Schedule follow-up and specialty appointments, Collect fees and communicate financial obligations, Maintain medical records and release forms, Process multi-channel patient messages
Seniority
Entry-level, individual contributor