DEX Nexthink Engineer | PGIM Ireland
Core
Designing, building, and operationalizing digital experience remediation solutions to automate end-user computing challenges and improve workforce digital dexterity.
Role type
Digital Experience (DEX) Engineer
Builds
Automated self-healing flows, custom scripts, and API-based integrations for endpoint remediation
Domain
Enterprise IT / Endpoint Engineering / Digital Experience Management
Deliverable
production ML models | product features | infrastructure
Required skills
Root cause analysis, PowerShell scripting, Bash scripting, Python scripting, Nexthink platform expertise, EUC engineering, L3 troubleshooting, ITSM integration, DevOps integration, incident management, KPI/OKR definition
Preferred skills
Experience with global organizations, digital experience maturity, consultative mindset
Technologies
Nexthink, PowerShell, Bash, Python, ITSM, SecOps, DevOps
Responsibilities
Create custom scripts and configurations to remediate end-user computing issues; Integrate Nexthink into IT operational processes; Perform deep root cause analysis and develop automated solutions; Monitor experience performance and improvement trends; Participate in major incident response; Define and track measurable business outcomes
Seniority
Mid-level, hands-on IC