End-User Technology Engineer
Core
Design and implement AI-driven IT Helpdesk support solutions and manage endpoints using Infrastructure as Code to optimize global service desk operations.
Role type
End-User Technology Engineer
Builds
AI-driven helpdesk solutions, managed OA endpoints, and optimized support processes
Domain
IT Operations / AI / Workplace Technology
Deliverable
production ML models | infrastructure
Required skills
AI solution design, Infrastructure as Code, Global Service Desk analysis, workplace technology research
Preferred skills
Passwordless authentication, Workspace Optimization, AI PC integration
Technologies
AI, IaC, OA endpoints
Responsibilities
Design and implement AI-driven IT Helpdesk support solutions, Apply IaC principles to manage OA endpoints, Analyze Global Service Desk operations to optimize processes, Research and adopt new workplace tech trends
Seniority
Individual Contributor
