Key Account Manager, CCA
Core
Manage strategic relationships with major end customers for video surveillance and physical security solutions, overseeing the full lifecycle from sales to post-sales support.
Role type
Senior Key Account Manager (Physical Security)
Builds
Video surveillance systems, access control, intercom, and audio solutions
Domain
Physical security, video surveillance, network technology
Deliverable
client delivery
Required skills
Strategic account management, technical sales, solution design (site surveys, camera placement, system design), ecosystem partner coordination, complex technology communication, documentation (schematics, CAD, Visio), post-sales support coordination
Preferred skills
Video surveillance industry expertise, advanced video security solution design, Salesforce proficiency
Technologies
Video transport protocols, compression technologies, CAD, Visio, Salesforce
Responsibilities
Act as the primary point of contact for assigned major accounts; manage account lifecycle from inception to transition; execute sales presentations and proposals; coordinate site surveys, pilot installs, and integration testing; manage relationships with end-users, integrators, and distributors; coordinate post-sales support and technical assistance; maintain account documentation and CRM records.
Seniority
Senior, hands-on IC