General Manager, Order Management
Core
Define the operating model, processes, and controls for the end-to-end order lifecycle from order acceptance to fulfillment for Ingram Micro Australia.
Role type
Senior leadership General Manager (Order Management)
Builds
Order-to-fulfillment chain efficiency and operational effectiveness
Domain
Global IT sales channel / Technology distribution
Required skills
Senior leadership, onshore/offshore team management, governance framework design, process improvement, SAP/digital platform familiarity, cross-functional partnership, KPI monitoring
Preferred skills
None stated
Technologies
SAP
Responsibilities
Lead onshore and offshore Order Management teams through functional managers; Establish and own the governance framework for order accuracy, commercial integrity, and compliance; Spearhead process improvement, standardisation, and automation initiatives; Partner with Presales, Sales, Finance, and Operations to resolve complex issues; Establish and monitor KPIs and reporting frameworks.
Seniority
Senior, hands-on IC
