Partner Experience Manager (d/w/m) Cisco
Core
Manage the entire order process from proposal creation to successful completion and order tracking for partners in the information and telecommunications technology sector.
Role type
Partner Experience Manager
Builds
Order fulfillment and partner service delivery
Domain
Information and telecommunications technology distribution
Deliverable
client delivery
Required skills
Order process management, partner advisory, customer experience management, stakeholder coordination, process improvement
Preferred skills
Distribution industry experience, German C1, English B2
Technologies
Order management systems, communication tools
Responsibilities
Steer the entire order process from proposal to completion, support and advise partners with a focus on service quality and revenue development, ensure excellent customer experience, collaborate with internal and external stakeholders, identify and implement process improvements