Systems Engineer - Networking
Core
Provide escalation support and solve technical product issues for Communication Service Providers (CSPs) using Calix One, a cloud-first AI platform for broadband equipment.
Role type
Senior IC systems engineer (networking & cloud)
Builds
Cloud and Cloud-Connected Wi-Fi Premises equipment for Early Adopter customers
Domain
Broadband industry, Cloud infrastructure, Network automation
Deliverable
client delivery
Required skills
TCP/IP, L2 switching, L3 routing, VLANs, QoS/DSCP, 802.11, DHCP, IPv4/IPv6, VoIP, DNS, Firewalls, Netflow, IPFix, SNMP, IGMP, IPTV, RESTful APIs, OAuth2, API Gateway concepts, Linux, Python/Bash/PHP/Perl/CGI scripting, XML, SOAP, HTTP, STUN, NAT, JSON, SQL, Postman
Preferred skills
None stated
Technologies
Calix One, Cloud, Cloud-Connected Wi-Fi Premises equipment, Postman
Responsibilities
Provide escalation support via telephone, web, or on-site; create technical documentation for knowledge sharing; provide customer perspective to internal teams including executives; complete quarterly training deliverables; support Early Adopter customers with new products and services
Seniority
Senior, hands-on IC
