Sales Engineer II
Core
Provide technical sales support, lead customer discovery calls, and recommend connectivity solutions for small and medium-sized businesses.
Role type
Technical Sales Engineer (SMB)
Builds
Business connectivity and telephony solutions
Domain
Telecommunications and Networking
Deliverable
product features
Required skills
Business connectivity, telephony, Wi-Fi design, business networking, managed services, SD-WAN, IP addressing, 5G/LTE connectivity, solution configuration, sales enablement creation, technical training
Preferred skills
Experience with small and medium-sized businesses, industry certifications (CompTIA Network+, Cisco CCNA, Meraki)
Technologies
Microsoft 365, Excel, Visio, PowerPoint, Teams
Responsibilities
Lead customer discovery calls to understand business needs and technical requirements; Recommend right-sized solutions for small and medium-sized businesses; Conduct live and remote product presentations and demonstrations; Create accurate technical configurations and solution recommendations for proposals; Train sales and customer care associates on product functionality; Create sales enablement materials and technical guides; Partner with Sales, Product, and Operations teams to support customer experiences.
Seniority
Mid-level, hands-on IC
