Customer Operations Analyst
Citizens or permanent residents only
Core
Manage customer orders from entry through delivery, coordinate with internal teams, and resolve order issues to ensure customer needs are met.
Role type
Customer Operations Analyst (early-career)
Builds
Order fulfillment and delivery schedules
Domain
Supply chain and logistics
Deliverable
product features
Required skills
Order management, Data analysis, Problem solving, Attention to detail
Preferred skills
ERP systems (SAP/Oracle), Manufacturing/Supply chain environment experience, Data analysis tools
Responsibilities
Process and track customer orders, Provide order status updates, Collaborate with Supply Chain/Logistics/Sales teams, Monitor order backlog, Maintain order records, Generate operational reports
Seniority
Junior, entry-level