Specialist, Incident Management

Bengaluru - GS, IndiaFull-time2026-10-28 → 2026-11-10

Core

Manage and resolve incidents efficiently to mitigate risks and ensure seamless service delivery for Fiserv's financial institutions and clients.

Role type

Senior IC incident management specialist

Builds

Incident response protocols and operational stability for global fintech payments

Domain

Fintech / Payments / IT Operations

Required skills

Incident management, Jira, Confluence, CI/CD pipelines, SQL, Kibana

Preferred skills

AppDynamics, APM solutions, ServiceNow, Atlassian Suite

Responsibilities

Drive incident management process for swift resolution, collaborate on response strategies, analyze incident trends, document incidents accurately, provide process improvement insights

Seniority

Senior, hands-on IC

About Fiserv

Fiserv is looking for an experienced Product Manager Advisor II – Open Banking, whose primary responsibility will be executing on the go-to-market of digital integrations with an Open API platform, API/APP marketplace and developer portal ecosystems to co-innovate with Fintechs, Financial institutions, prospects and key internal stakeholders to create value for our clients. This role is a hybrid between digital integrations platforms, marketplace technology, open APIs, Agentic AI and product. You will be part of a team working at the intersection of traditional finance and the disruptive world