Business Operations Analyst
Core
Own internal business processes for client project intake, scheduling, and coordination to drive operational excellence and support multi-functional teams.
Role type
Senior IC business operations analyst (project coordination & process management)
Builds
Internal project intake workflows, scheduling systems, and operational efficiency frameworks
Domain
Fintech / Payments / Financial Services
Required skills
project coordination, stakeholder management, contract analysis, business case development, process optimization, data analysis, requirement gathering, change management, scheduling, problem-solving
Preferred skills
Clarity PPM, PowerBI, financial services experience, pre-sales planning, estimation
Technologies
Clarity, SharePoint, ServicePoint, eCRM, Microsoft Office Suite, PowerBI
Responsibilities
Coordinate intake and scheduling of new and existing client projects; execute portfolio management procedures; lead day-to-day activities of teammates assisting with the process; analyze and detail business processes; track, measure, and report status to stakeholders; support project management from scoping to handoff. (via careerplan.io/jobs/R-10403878-business-operations-analyst-at-fiserv)
Seniority
Senior, hands-on IC