Restaurant Floor Manager
Core
Oversee day-to-day front-of-house operations, manage staff, and ensure high service standards for guests at a fine dining waterfront restaurant.
Role type
Restaurant Floor Manager
Builds
Seamless dining experiences and operational efficiency for guests
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Staff supervision, scheduling, inventory management, financial reporting, menu planning, liquor regulation compliance, guest relations, multi-tasking
Preferred skills
POS proficiency, emotional intelligence, leadership, adaptability, physical stamina
Technologies
POS systems
Responsibilities
Supervise line-level staff and establish positive working relationships; Maintain front-of-house staff schedules and assign duties; Monitor employee and guest activities to ensure liquor regulations are followed; Review financial statements and sales reports to measure productivity and identify cost reduction areas; Schedule and receive food and beverage deliveries; Plan menus based on anticipated guest numbers and costs; Respond to guest complaints and turn dissatisfied guests into return guests.
Seniority
Mid-level, hands-on IC