Inside Sales Representative I
Core
Supports strategic EMS customers by driving responsiveness, opportunity management, operational execution, and cross-functional coordination.
Role type
Inside Sales Representative I (Sales Support)
Builds
Customer responsiveness, project milestone tracking, and operational execution for EMS accounts
Domain
Electronics Manufacturing Services (EMS) / Semiconductor
Deliverable
product features
Required skills
Opportunity management, CRM record maintenance, cross-functional coordination, sample request management, lifecycle management support, business reporting, issue escalation
Preferred skills
Experience in technology/electronics/manufacturing/semiconductor/EMS environments, familiarity with Salesforce or CRM tools, exposure to supply chain/demand management processes
Technologies
Microsoft Office (Excel, PowerPoint, Outlook), Salesforce
Responsibilities
Support assigned EMS accounts in partnership with Account Managers, Provide timely responses to customer inquiries, Track customer opportunities and milestones, Coordinate activities across Sales, Customer Service, Supply Chain, Operations, and Product Teams, Manage sample requests and demand-related escalations, Support Product Change Notifications and End-of-Life notices, Maintain CRM records and business reporting, Escalate customer issues and execution risks, Drive action-item closure, Participate in customer meetings and account planning
Seniority
Entry-level (0-2 years experience)