Global Mobility Manager
Core
Operational lead for Global Mobility delivery across UK, EAME, MENA, and Asia, ensuring service quality, workload management, and efficient case progression.
Role type
Senior Operations Manager (Global Mobility)
Builds
Global Mobility / HR Shared Services operating model with clear ownership, accountability, and placement of work
Domain
Professional Services / Legal / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
workforce capacity planning, workload forecasting, case allocation management, cost tracking, process improvement, team leadership, risk escalation, vendor coordination, stakeholder management, data-driven reporting
Preferred skills
experience in professional services/legal environment, change management, automation implementation
Technologies
workflow automation tools, reporting dashboards, HR Shared Services platforms
Responsibilities
Own workforce capacity planning and workload prioritisation aligned to mobility volumes; manage case allocation and delivery priorities across the team; embed the Global Mobility delivery model and define SLAs; lead Global Mobility executives day-to-day and drive process discipline; ensure consistent application of policy and compliance across all mobility case types; coordinate vendor activity and resolve operational issues; drive a consistent experience for colleagues and HRBPs.
Seniority
Senior, hands-on IC with team leadership