Solution Architect
Core
Orchestrate Red Hat's technical approach for customers across the entire lifecycle, acting as a trusted advisor to technical teams and a guide to the sales organization.
Role type
Senior Account Solution Architect (Pre-sales & Post-sales)
Builds
Customer success plans, technical proposals, and RFP responses for enterprise open source solutions.
Domain
Enterprise Open Source, Linux, Cloud, Container, Kubernetes
Deliverable
client delivery
Required skills
Solution architecture, consultative selling, technical account planning, executive presentation, cross-functional collaboration, problem-solving, project management, business discovery
Preferred skills
Deep knowledge of Red Hat Enterprise Linux, Ansible, OpenShift, Cloud, DevOps
Technologies
Red Hat Enterprise Linux, Ansible, OpenShift, Kubernetes, Cloud platforms
Responsibilities
Become the technical leader at assigned customer accounts; advise the Sales team on technical aspects of the sales process; design solutions addressing customer challenges; lead technical sales conversations; create and execute Customer Success Plans; influence the Account Plan to increase pipeline; partner with Account Executives to operate according to account strategy; provide ongoing technical support and guidance; conduct regular check-ins to assess satisfaction and identify expansion opportunities; serve as a liaison between customers and internal teams.
Seniority
Senior, hands-on IC with strategic account ownership
