Customer Success Executive
Core
Develop customer success plans and lead technical engagements to ensure customers realize value from Red Hat products and platforms.
Role type
Senior Customer Success Executive (Technical)
Builds
Customer success plans, proof of concepts, migration and modernization roadmaps
Domain
Enterprise Open Source Software, Cloud, Container, Kubernetes
Required skills
Customer success management, technical project management, consultative engagement, DevOps concepts, application development tools, public cloud integration, Kubernetes/OpenShift
Preferred skills
Public Cloud certification, Kubernetes ecosystem experience
Technologies
Red Hat OpenShift, Kubernetes, AWS, Azure, GCP, IBM Cloud
Responsibilities
Create and execute customer success plans with milestones, identify opportunities for increased consumption, orchestrate design and discovery sessions, act as Voice of the Customer, resolve technical blockers, assess cloud readiness and deliver learning plans
Seniority
Senior, hands-on IC
