Customer Support Specialist - Japanese & English Speaker (Mandarin a Strong Plus)
Hybrid
Core
Provide high-quality account and subscription management support to Red Hat enterprise customers, with a specific focus on the Japanese market.
Role type
Customer Support Specialist (Enterprise)
Builds
Customer satisfaction and smooth problem resolution for global enterprise clients
Domain
Enterprise Open Source Software (Linux, Cloud, Container, Kubernetes)
Deliverable
client delivery
Required skills
Native-level Japanese (written and verbal), Fluent English, Problem-solving, Troubleshooting, Documentation, Prioritization, Time management
Preferred skills
Mandarin, IT degree or background, Linux experience
