Manager, Workplace Experience
Core
Ensures the smooth operation and premium guest experience of the New York office, managing hospitality, site readiness, and meetings/events for high-level financial services clients.
Role type
Manager, Workplace Experience & Hospitality
Builds
A seamless, high-touch in-office environment for employees, advisors, and executive guests
Domain
Financial Services / Wealth Management / Corporate Hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vendor management, AV system troubleshooting, event logistics coordination, room usage management, real-time problem solving, service standardization
Preferred skills
Luxury hospitality background, financial services industry experience, event production expertise, knowledge of NYC building codes
Technologies
Jira, ServiceNow, PowerPoint, Microsoft Teams, Smartsheet, Box, Airtable, Kastle
Responsibilities
Deliver white-glove hospitality for employees and executive guests; coordinate end-to-end meetings and events including AV, catering, and logistics; maintain premium standards in meeting rooms and common areas; partner with Building Services on daily operations and vendor coordination; provide first-line support for meeting room technology and digital signage
Seniority
Manager, hands-on IC
