Patient Care Coordinator, Day Shift, Outpatient Orthopedics
Core
Primary contact for total joint replacement patients, guiding them through pre-operative, peri-operative, and post-operative processes including scheduling, authorizations, and pain management coordination.
Role type
Patient Care Coordinator (Orthopedic Surgery)
Builds
Surgical care journey for total joint replacement patients
Domain
Healthcare / Orthopedics
Deliverable
client delivery
Required skills
Patient care coordination, Surgical scheduling, Insurance authorization management, Pain management protocol execution, Patient education, EMR system proficiency
Preferred skills
Total joint replacement patient experience, Epic EMR experience, Quality improvement initiatives, Orthopedic practice certification
Technologies
Epic, Microsoft Office
Responsibilities
Guide patients through surgical journey, Coordinate appointments and medical clearances, Manage referrals and insurance authorizations, Provide post-operative pain management support, Deliver patient education materials
Seniority
Mid-level, hands-on IC