Patient Service Specialist, Evening Shift, Outpatient Imaging
Core
Greet and direct patients for appointments, tests, and referrals; manage scheduling, registration, and billing for outpatient imaging services.
Role type
Patient Service Specialist (Scheduling & Registration)
Builds
Patient appointment schedules, registration records, and billing receipts for outpatient imaging department
Domain
Healthcare / Medical Imaging
Deliverable
product features
Required skills
Patient scheduling, patient registration, insurance verification, cash handling, customer service, medical terminology, computerized scheduling systems, typing (30 wpm)
Preferred skills
Patient care environment experience, IDX system knowledge, office management experience
Technologies
Computerized scheduling systems, IDX patient scheduling/registration systems
Responsibilities
Greet and direct patients for appointments and tests; schedule patient appointments and physician referrals; obtain and verify patient demographic and insurance information; collect payments and prepare receipts; counsel patients on costs and unpaid balances; maintain accurate appointment history; review daily scheduling reports and cash receipts.
Seniority
Mid-level, hands-on IC