Employee Assistance Program Counselor II, Lifework Strategies
Core
Provide clinical case management, risk assessments, and counseling for employees facing personal or work-related challenges, including crisis intervention and substance abuse referrals.
Role type
Senior IC EAP Counselor
Builds
Clinical case management plans and referrals to community resources
Domain
Healthcare + Behavioral Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical case management, risk assessment, crisis intervention, substance abuse assessment, short-term counseling (CBT, Solutions Focused), telephonic assessment, face-to-face counseling, workplace needs assessment, critical incident response coordination
Preferred skills
EAP experience, critical/threat assessment expertise, 5+ years post-graduate experience in behavioral health
Technologies
Clinical assessment protocols, telephonic platforms
Responsibilities
Manage a network of child/elder/dependent care resources; perform risk assessments and make referrals; provide telephonic and face-to-face counseling; consult with managers/HR on work-related concerns; coordinate onsite Critical Incident Response events; maintain quality case notes; educate individuals on mental/emotional health topics
Seniority
Mid-Senior level, hands-on IC