Engineer I, Field Service
Core
Onsite installation, repair, preventative maintenance, and qualification/validation of laboratory instruments for customers.
Role type
Field Service Engineer I
Builds
Laboratory instrument service and maintenance
Domain
Life Sciences / Laboratory Equipment
Deliverable
physical/clinical work
Required skills
Instrument installation, troubleshooting, preventative maintenance, customer interaction, sales of service contracts, travel management, inventory management, GMP compliance, PPE usage (via careerplan.io/jobs/R-01369512-engineer-i-field-service-at-thermofisher)
Preferred skills
Clinical/diagnostics environment experience, IT systems aptitude, product application knowledge
Responsibilities
Perform onsite installation, upgrades, repairs, and planned maintenance; interact with customers to solve technical problems and sell service contracts; execute Qualification & Validation; manage spare parts and travel expenses; maintain technical competency through training.
Seniority
Individual Contributor, 3+ years experience