Customer Service Specialist (w/m/d) (befristet)
Core
Handling customer inquiries for spare parts, creating quotes, managing commercial invoicing, and coordinating shipments for measurement and analysis equipment.
Role type
Customer Service Specialist (Commercial Operations)
Builds
Measurement and analysis equipment systems and spare parts
Domain
Scientific instrumentation / Life Sciences
Deliverable
client delivery
Required skills
Commercial training, Customer service experience, MS Office, German (fluent), English (fluent)
Preferred skills
Technical understanding
Responsibilities
Process customer inquiries for spare parts and create quotes, Ensure commercial processing and invoicing for orders and repairs, Coordinate shipping to ensure timely delivery, Track open quotes in collaboration with regional service units, Support booking of measurement system orders, Ensure compliance with customs and foreign trade regulations