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Customs Director

Waltham, Massachusetts, USA💼 Full-time💰 $176,000–$176,000🗓 2026-09-23 → 2026-09-25

Core

Lead the Custom & Clinical Solutions business with full P&L responsibility, defining long-term strategy and translating customer needs into commercially successful diagnostic solutions.

Role type

Director, Custom & Clinical Solutions (Strategy & Business Leadership)

Builds

Custom diagnostic solutions, scalable business models, and transition of custom projects into standard products

Domain

Life Sciences, Diagnostics, Biotechnology, Healthcare

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

P&L management, long-term strategy definition, portfolio management, pricing strategy, cross-functional leadership, regulatory landscape understanding, change management, executive negotiation

Preferred skills

MBA, Product Management, Business Development, General Management

Technologies

None stated

Responsibilities

Own the Custom & Clinical Solutions business with full P&L responsibility; Define and execute the long-term strategy for the Custom portfolio; Build trusted relationships with pharmaceutical, biotechnology, diagnostics, and academic customers; Lead executive customer discussions and complex negotiations; Drive profitable business growth through effective portfolio management, pricing, and resource allocation; Lead and develop a multidisciplinary team focused on execution, collaboration, and customer success

Seniority

Director, strategic leadership with full business accountability

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