Field Service Engineer
Core
On-site Field Service Engineer delivering installation, calibration, preventative maintenance, training, and repairs for laboratory equipment and systems.
Role type
Field Service Engineer (Laboratory Equipment)
Builds
Service excellence and operational reliability for scientific laboratory equipment
Domain
Life Sciences / Laboratory Instrumentation
Deliverable
physical/clinical work
Required skills
electrical or mechanical troubleshooting, calibration, preventative maintenance, installation, repair, customer relationship management, technical documentation, MS Office
Preferred skills
Mandarin language proficiency, New Product Introduction (NPI) support, practical process improvement
Technologies
MS Office, Outlook
Responsibilities
Conduct installations, calibrations, preventative maintenance, training, and repairs; handle service reporting and documentation; optimize consignment parts; support NPI and Technical Service Bulletins; partner with commercial teams; serve as primary contact for factory communication.
Seniority
Mid-level, hands-on IC