Field Service Engineer III (Resident Site - Morgantown, WV) (Chromatography & MS)
Core
Resident onsite Field Service Engineer providing dedicated technical support, maintenance, and repair for sophisticated analytical and microscopy instrumentation at a customer facility.
Role type
Senior IC Field Service Engineer (Analytical Instrumentation)
Builds
Operational uptime and reliability of mass spectrometry, chromatography, and microscopy systems for research and laboratory environments.
Domain
Life Sciences / Analytical Chemistry / Instrumentation
Deliverable
physical/clinical work
Required skills
UHV systems expertise, high-voltage electronics troubleshooting, complex electro-mechanical systems repair, hardware and software diagnostics, technical documentation interpretation, Windows OS proficiency, customer training
Preferred skills
Electron microscopy support experience, spectroscopy instrumentation experience, mentoring junior engineers, organizational time management
Technologies
Mass spectrometry, liquid chromatography, ion chromatography, UHV systems, high-voltage electronics, Windows operating systems
Responsibilities
Install, maintain, troubleshoot, repair, calibrate, and validate advanced analytical and microscopy instrumentation; Perform scheduled preventive maintenance to maximize instrument reliability; Diagnose and resolve complex hardware, software, vacuum, electronic, and electro-mechanical issues; Train customer personnel on proper instrument operation and maintenance; Maintain accurate service documentation and maintenance records; Ensure compliance with safety policies and laboratory protocols
Seniority
Senior, hands-on IC