Field Service Engineer
Core
On-site installation, implementation, maintenance, and repair of spectroscopy instrumentation and multi-vendor systems solutions to keep labs running efficiently.
Role type
Field Service Engineer (Analytical Instruments)
Builds
Integrated hardware/software/network solutions for scientific laboratories
Domain
Life Sciences / Analytical Chemistry / Spectroscopy
Deliverable
physical/clinical work
Required skills
Logical troubleshooting, hands-on maintenance and repair of analytical instruments, spectroscopy instrumentation expertise (ICP-MS, ICP-OES, MP-AES, AA), preventive maintenance planning
Preferred skills
Environmental/geological/metallurgical analysis application knowledge, training others in solutions
Technologies
ICP-MS, ICP-OES, MP-AES, AA, operating systems, networking products
Responsibilities
Install and optimize hardware/software/network configurations at customer sites, diagnose and resolve product performance problems, perform maintenance and repairs, advise customers on preventive maintenance, proactively respond to potential equipment issues, train other field engineers and customers
Seniority
Mid-level, hands-on IC