Field Service Engineer
Core
On-site installation, implementation, maintenance, and repair of atomic spectroscopy instruments and multi-vendor systems solutions to keep labs running efficiently.
Role type
Field Service Engineer (Analytical Instruments)
Builds
Fully integrated solutions including hardware, software, peripherals, and operating systems for scientific labs.
Domain
Scientific instrumentation (Atomic Spectroscopy: ICP-MS, ICP-OES, MP-AES, AA, FT-IR, UV-VIS)
Deliverable
Physical/clinical work (on-site maintenance and repair)
Required skills
Logical troubleshooting, hands-on maintenance and repair of analytical instruments, installation and optimization of hardware/software, preventive maintenance planning, training others in solutions
Preferred skills
Environmental/geological/metallurgical analysis application knowledge, experience with multi-vendor systems
Technologies
ICP-MS, ICP-OES, MP-AES, AA, FT-IR, UV-VIS, operating systems, applications software
Responsibilities
Install and optimize hardware and software for atomic spectroscopy products; diagnose and resolve product performance problems; perform maintenance and repairs; advise customers on preventive maintenance; proactively respond to potential equipment issues; train other field engineers and customers
Seniority
Mid-level, hands-on IC