Field Service Engineer
Core
On-site installation, maintenance, and repair of analytical instrumentation and multi-vendor systems solutions for life science laboratories.
Role type
Field Service Engineer (Analytical Instrumentation)
Builds
Operational uptime and performance of customer lab equipment
Domain
Life Sciences / Analytical Chemistry
Deliverable
physical/clinical work
Required skills
Analytical instrumentation repair, hardware installation, software configuration, preventive maintenance, system diagnostics, calibration, customer troubleshooting
Preferred skills
Automation systems familiarity, dissolution testing knowledge, third-party product integration, technical training delivery
Technologies
Analytical instruments, automation systems, networking products, operating systems
Responsibilities
Install and optimize hardware/software/network configurations at customer sites; diagnose and resolve product performance problems; perform maintenance and repair services; advise customers on preventive maintenance; calibrate equipment on-site; manage product escalations and collaborate with internal teams.
Seniority
Mid-level, hands-on IC