Chromeleon CDS Technical Specialist(Network Support Specialist)
Core
Provide technical support for the implementation, operation, and troubleshooting of Chromeleon CDS (Chromatography Data System) in pharmaceutical and chemical manufacturing environments.
Role type
Technical Specialist (Network Support) for Chromatography Data Systems
Builds
Stable and efficient laboratory environments for global pharmaceutical and chemical clients
Domain
Life Sciences / Chemistry / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Logical troubleshooting of technical issues, software/IT system support, basic IT literacy (PC/network/server), direct client communication, self-directed learning, Japanese fluency, English for global team communication
Preferred skills
Windows Domain/Active Directory, DHCP/DNS, TCP/IP, virtual servers/VMs, cloud environments, SQL/Oracle databases, Chromeleon/Empower/OpenLab, CDS/LIMS, Data Integrity/GxP knowledge
Responsibilities
Lead Chromeleon CDS client/server environment installation and upgrades; troubleshoot software, server, and network issues to minimize downtime; provide secondary technical support and escalate complex issues to global development teams; support Data Integrity functions like user management and access control; share knowledge to improve team technical capabilities
Seniority
Mid-level, hands-on IC