Equipment Service Engineer
Core
On-site installation, maintenance, and repair of analytical instrumentation (HPLC, GC, ICPMS, etc.) within Agilent's internal pharmaceutical ingredient manufacturing labs.
Role type
Equipment Service Engineer (Internal Lab Support)
Builds
Fully integrated solutions including hardware, software, networking products, and operating systems for internal lab environments.
Domain
Life Sciences / Analytical Chemistry / Pharmaceutical Manufacturing
Deliverable
Production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Hardware diagnosis and repair, instrument installation and qualification, preventive maintenance planning, cGMP environment familiarity, troubleshooting complex analytical systems, documentation in Computerized Maintenance Management Software, mentoring users on instrument systems
Preferred skills
Experience with Agilent solutions, Agilent instrument training certification, experience in cGMP regulated environments
Technologies
HPLC (1260/1290, LCMS, QTOF, BioInerts), GC, GCMS, ICPMS, Flame AA, UV-Vis Spectrophotometers, OligoPro II Capillary Electrophoresis, FTIR, ACE qualification testing software
Responsibilities
Install and optimize hardware/software/network configurations at internal sites, diagnose and resolve product performance problems primarily related to hardware, perform maintenance and repairs, conduct instrument installation and qualification using ACE, document activities and repairs in Computerized Maintenance Management Software, support audits defending maintenance and qualification of lab instruments, advise users on preventive maintenance to ensure equipment reliability, mentor other service engineers and instrument users
Seniority
Mid-level, hands-on IC