Onsite Field Service Engineer (LCMS) (Greater Boston, MA)
Core
Onsite and field service support for Chromatography and Mass Spectrometry systems in customer laboratories.
Role type
Field Service Engineer (LCMS)
Builds
Instrument installation, repairs, preventative maintenance, and qualifications for scientific equipment.
Domain
Life Sciences / Analytical Chemistry
Deliverable
physical/clinical work
Required skills
[Chromatography systems operation], [Mass Spectrometry systems operation], [instrument installation], [instrument repair], [preventative maintenance], [instrument qualification], [validation], [problem diagnosis], [customer training]
Preferred skills
[Chemistry degree], [7+ years service engineering experience]
Technologies
[Chromatography systems], [Mass Spectrometry systems], [customer management software]
Responsibilities
[Perform on-site installation, repair, maintenance, qualification, and validation of systems], [Diagnose technical or application problems using chemistry and instrument reports], [Coordinate problem resolution with engineering and customer service], [Develop and conduct training on safe equipment operations], [Manage parts inventories and service calls via software], [Inspect malfunctioning products to determine scope of problems]
Seniority
Mid-level, hands-on IC