Field Service Representative
Core
On-site installation, implementation, maintenance, and repair of chromatography instruments and multi-vendor systems solutions to keep labs running smoothly.
Role type
Field Service Representative (Chromatography)
Builds
Fully integrated solutions including hardware, software, networking products, and peripherals for scientific laboratories.
Domain
Life Sciences / Analytical Chemistry / Instrumentation
Deliverable
physical/clinical work
Required skills
Hardware installation and optimization, troubleshooting and problem solving, preventive maintenance planning, customer training, multi-vendor system integration
Preferred skills
Experience with Agilent Instruments, knowledge of operating systems and applications software
Technologies
Chromatography instruments, networking products, operating systems, applications software
Responsibilities
Install and optimize hardware/software/network products at customer sites, diagnose and resolve product performance problems, perform maintenance and repairs, advise customers on preventive maintenance, proactively respond to potential equipment issues, train other field engineers and customers
Seniority
Mid-level, hands-on IC