Field Service Application Engineer, Spectroscopy
Core
On-site technical support and application engineering for spectroscopy analytical systems, ensuring customer success through installation, maintenance, and troubleshooting.
Role type
Field Service Application Engineer (Spectroscopy)
Builds
Integrated analytical solutions including hardware, software, and networking configurations for spectroscopy products.
Domain
Analytical Chemistry / Spectroscopy / Life Sciences
Deliverable
client delivery
Required skills
ICP-MS, ICPOES, spectroscopy products, analytical instruments, data interpretation, troubleshooting, preventive maintenance, on-site calibration, method development
Preferred skills
third-party product knowledge, internal technical training, lead qualification
Technologies
ICP-MS, ICPOES, operating systems, applications software
Responsibilities
Install and optimize hardware/software/network products at customer sites, diagnose and resolve product performance problems, perform maintenance and repair services, deliver product demos and proof-of-performance studies, advise customers on preventive maintenance and configurations, manage product escalations
Seniority
Mid-level, hands-on IC