Director, Life Sciences Field Services, Western Europe
Core
Lead a multi-country field services organization for Life Sciences businesses across Western Europe, focusing on business performance, customer experience, and team development.
Role type
Senior leadership Director of Services
Builds
Regional services strategy, operating plans, and service delivery for Life Sciences instrumentation and solutions
Domain
Life Sciences / Field Services
Deliverable
client delivery
Required skills
Strategic planning, P&L management, organizational development, change management, financial forecasting, revenue growth, process optimization, cross-functional partnership
Preferred skills
Life Sciences industry experience, multi-country service organization leadership, new product introduction readiness, Lean/Six Sigma methodologies
Technologies
None stated
Responsibilities
Lead and develop a high-performing LSG services organization across Western Europe; Establish a strong team culture centered on employee engagement, accountability, development, and inclusion; Coach, mentor, and support people leaders and individual contributors; Develop and implement strategies, structures, and operating plans; Build strong customer relationships through direct engagement; Own regional LSG services financial performance; Drive productivity and operational efficiency; Identify and execute opportunities to improve profitability; Partner with commercial leaders to improve service account retention; Ensure service readiness for new product introductions; Monitor service and support demand; Lead through ambiguity and change
Seniority
Director, strategic leadership & multi-country management