Field Service Engineer II
Core
Install, maintain, repair, and verify hospital and laboratory instrumentation in an assigned territory.
Role type
Field Service Engineer
Builds
Hospital and laboratory instruments
Domain
Life Sciences / Laboratory Instrumentation
Deliverable
physical/clinical work
Required skills
Instrument installation, preventative maintenance, troubleshooting, component replacement, customer training, documentation, time management
Preferred skills
Electronics or engineering background, international travel readiness
Technologies
Microsoft Office
Responsibilities
Set up and install instrumentation and peripheral equipment at customer sites; Conduct preventative maintenance service of instrumentation; Provide technical assistance for troubleshooting via phone, email, and in person; Repair instruments and/or replace instrument components to restore functionality; Document calls and complaints in tracking software; Provide training for customers and Technical Service staff.