Field Service Engineer - Denmark
Core
Field Service Engineer ensuring sophisticated scientific instruments (Single Use Technology hardware and automation) operate at peak performance for bioproduction customers.
Role type
Field Service Engineer (Bioproduction)
Builds
Bioproduction equipment and Single Use Technology (SUT) hardware
Domain
Life Sciences / Bioproduction / Analytical Instruments
Deliverable
physical/clinical work
Required skills
Electronics and mechanical aptitude, component-level diagnostics, installation and repair of analytical instruments, commissioning and qualification (SAT/IQ/OQ), reading technical diagrams and schematics, Windows OS proficiency, time management
Preferred skills
Experience with Single Use Technology (SUT) hardware, fluency in Danish
Technologies
Windows operating systems, MS Office, service management software
Responsibilities
Install, service, update, and repair SUT hardware and automation products at customer sites; Perform commissioning and qualification using SAT and IQ/OQ protocols; Provide expert technical support and troubleshooting for bioproduction equipment; Conduct basic product training for customers and internal sales teams; Report activities and customer feedback via Sales Force Service desk; Assist in product demonstrations for potential customers
Seniority
Mid-level, hands-on IC