Customer Support Engineer - Biomolecular, Genomics, and Cell Analysis Instrumentation (m/f/d)
Core
Install, maintain, repair, and optimize cell analysis laboratory instruments for life science and diagnostics customers.
Role type
Field Service Engineer (Cell Analysis Instrumentation)
Builds
Hardware and software solutions for NovoCyte Flow Cytometers, NovoCyte Opteon, and xCELLigence Real-Time Cell Analysis systems.
Domain
Life Science / Biotechnology / Cell Analysis Instrumentation
Deliverable
physical/clinical work
Required skills
Laboratory instrument maintenance, troubleshooting, preventive maintenance, hardware/software support, problem-solving
Preferred skills
Customer service, sales support collaboration, documentation
Technologies
NovoCyte Flow Cytometer, NovoCyte Opteon, xCELLigence Real-Time Cell Analysis Systems
Responsibilities
Installation, maintenance, and repair of cell analysis instruments; conducting preventive maintenance and technical service calls; supporting customers in optimal use of hardware and software solutions; documenting service activities according to quality standards.
Seniority
Mid-level, hands-on IC